Echi Payment Policy

At Echi, we are committed to providing our customers with a seamless and secure payment experience. This payment policy outlines the methods we accept and the terms and conditions that apply to each.

1. Accepted Payment Methods

Echi accepts a variety of payment methods to accommodate your preferences and convenience:

  • Bank Transfers: We accept payments made through direct bank transfers. Our bank details will be provided at the time of checkout or upon request.

  • PayPal Payments: We accept payments via PayPal. You can complete your purchase using your PayPal account for a fast and secure transaction.

  • Credit Card Payments: We accept major credit cards including Visa, MasterCard, American Express, and Discover. All credit card transactions are processed through a secure payment gateway to ensure your details are protected.

2. Payment Processing

  • Immediate Payment: Full payment is required at the time of purchase for all orders.

  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email detailing the transaction.

3. Currency and Conversion

  • Base Currency: All transactions are processed in USD. If your bank or credit card uses a different currency, the conversion rate and any fees will be determined by your bank or card issuer.

4. Payment Security

  • Data Protection: Echi uses advanced encryption and security software to protect your payment information. We do not store any credit card information after the transaction is complete.

5. Refunds and Cancellations

  • Refund Policy: In the event of a cancellation or return, the refund will be issued to the original payment method within 7-10 business days.

6. Late Payments and Fees

  • Overdue Invoices: If payment is not received by the due date, a late fee of 3% may be applied to the outstanding balance.

7. Payment Dispute Resolution

  • Dispute Resolution: If you have any issues with a payment, please contact our customer service team immediately. We will work with you to resolve the issue.

8. Changes to Payment Policy

  • Policy Updates: Echi reserves the right to update this payment policy at any time. Any changes will be posted on this page.

9. Contact Us

For any inquiries regarding our payment policy or assistance with a transaction, please contact our customer service team at:

This payment policy is subject to change without notice and is effective as of August 9, 2024.